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Written By Unknown on Sabtu, 28 Desember 2013 | 22.26

Judge: Surveillance OK

The heated debate over the National Security Agency's bulk collection of millions of Americans' telephone records fell squarely into the courts yesterday when a federal judge in Manhattan upheld the legality of the program and cited its need in the fight against terrorism just days after another federal judge concluded it was likely not constitutional.

The ruling by U.S. District Judge William H. Pauley III and an opposing view earlier this month by U.S. District Judge Richard Leon in Washington, D.C., sets the stage for federal appeals courts to confront the delicate balance when the need to protect national security clashes with civil rights established in the Constitution.

Pauley concluded the program was a necessary extension of steps taken after the Sept. 11 terrorist attacks.

1.3M losing unemployment today

An estimated 1.3 million Americans are bracing for a harrowing, post-Christmas jolt as extended federal unemployment benefits expire today, with potentially significant implications for the recovering U.S. economy. A tense political battle likely looms when Congress reconvenes in the new, midterm election year.

Nudging Congress along, a vacationing President Barack Obama called two senators proposing an extension to offer his support. From Hawaii, Obama pledged yesterday to push Congress to move quickly next year to address the "urgent economic priority," the White House said.

Hollywood 2013: Top box-office year

Despite a string of summertime flops, Hollywood is expected to have a banner year at the domestic box office, coming in just shy of $11 billion, the largest annual take ever. But because of higher ticket prices, actual attendance at North American theaters remained flat after a decade of decline.

With the current domestic box office tally nearly 1 percent ahead of last year at this time, 2013 could surpass 2012's overall haul of $10.8 billion by more than $100 million, according to box office tracker Rentrak.

First Night Boston now has an app

First Night Boston will have an app ­— available for download now — with schedules, maps and event information, the mayor's office said yesterday.

"We're thrilled to have this useful tool available for visitors to this year's First Night," said Mayor Thomas M. Menino in a statement. The app was made by Boston company Sparkline Digital.

  • Skanska USA announced the promotion of Paul Hewins to co-chief operating officer overseeing Connecticut, Massachusetts, Delaware and Pennsylvania for Skanska USA Building. Hewins has 28 years in the construction industry.
  • TD Bank has promoted Jacqueline M. Dawe to assistant vice president, merchant services representative II in Haverhill. She will continue to be responsible for generating new merchant account relationships and provide support to area stores and commercial lenders serving northern Massachusetts, including the Merrimack Valley and the North Shore.
  • Eastern Bank announced the appointment of Anthony George as a vice president and commercial lender in the bank's business banking division. George, based in the Norwell office, is responsible for serving small business owners on the South Shore, including Braintree, Marshfield, Scituate, Hull, Hanover, Hingham and Weymouth.

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Delta says it will honor manĂ¢€™s tix

Delta Airlines has reversed its decision — after repeated Herald inquiries — to deny a man planning a family vacation to Disneyland the rock-bottom fare he booked through Orbitz on Thursday due to a systemwide web glitch that also offered $68 Hub-to-Hawaii round-trip flights.

"I'm not so frustrated by losing the tickets, just more by the way they're treating me," said Abel Feldhamer of Long Island, N.Y., when he first contacted the Herald yesterday. "They're getting good press proclaiming they're honoring these fares when they're slapping some people in the face."

Feldhamer thought he had snagged six round-trip tickets using Orbitz between New York City and Los Angeles for a total of $152.46 during a Delta.com malfunction Thursday.

"Your flight and seats are confirmed," read an email from Orbitz. A Delta agent confirmed his reservation and seat selection over the phone. His credit card was even charged.

But five hours later — after he had booked a rental car and as his wife shopped for hotels — an Orbitz email arrived with the bad news.

"Due to limited availability, the airline was not able to confirm the flights you requested. As a result no tickets have been issued for this trip."

Feldhamer then called customer support lines for Orbitz and Delta — at one point even looping both in for a conference call. The Orbitz rep blamed Delta, which in turn claimed no tickets had ever been issued.

Feldhamer even filed a complaint with the U.S. Department of Transportation.

An Orbitz spokesman did not return a call or email from the Herald yesterday.

Delta spokeswoman Jennifer Martin yesterday afternoon insisted the airline would honor all incorrect fares "regardless of the channel booked" and urged people to call customer support if their booking agent incorrectly canceled the deal.

But moments later, Feldhamer received an email from Delta rep Sheri Lee, who wrote: "Upon review of your Record Locator ... it appears your purchase was not completed."

But when confronted with the seemingly conflicting messages, Delta spokeswoman Martin told the Herald the Feldhamer family would be able to take the Disneyland vacation after all.

"This customer is being contacted momentarily by Delta's Customer Care to correct this situation," said Martin. "The tickets they purchased will be honored."


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Target: Card PINs stolen

Security experts warned yesterday that even though personal identification numbers stolen from consumers' debit cards during Target Corp.'s data breach were "strongly encrypted," they still could be vulnerable to abuse.

Target customers who have not already done so should change their PINs, because such data has been decrypted, or unlocked, before, according to Gartner security analyst Avivah Litan.

"Nothing is infallible," she said. "It's not impossible, not unprecedented (and) has been done before."

Target, which announced Dec. 19 that hackers had gained access to sensitive customer information from up to 40 million debit and credit cards used at its U.S. stores from Nov. 27 to Dec. 15, yesterday confirmed customers' "strongly encrypted" PINs also were stolen.

But the Minneapolis retailer said it was confident the PINs were secure, because the "key" needed to decrypt them is not stored in Target's point-of-sales system and therefore could not have been taken during the cyber attack.

"We remain confident that PIN numbers are safe and secure," spokeswoman Molly Snyder said. "The PIN information was fully encrypted at the keypad, remained encrypted within our system and remained encrypted when it was removed from our system."

When a shopper uses a debit card at Target and enters a PIN, it is encrypted at the keypad with Triple DES, a "highly secure" data encryption standard used broadly in the United States, according to Snyder.

"The PIN information ... can only be decrypted when it is received by our external, independent payment processor," she said.

But there's still potential for hackers to gain access to customers' debit card accounts, said Shane Shook of cyber security firm Cylance Inc., which has investigated some of the biggest cyber breaches. Shook said many debit card holders use easy-to-guess PINs such as 1234 and, in some investigations, he's found more than 20 percent of PINs could easily be guessed.

Target, which is in the early stages of the breach investigation, said it will continue to share information as it's confirmed.

"While we believe their statement is accurate right now, we also know that they're continuing to conduct this forensic analysis," said Eva Velasquez, CEO of the nonprofit Identity Theft Resource Center in San Diego. "It stands to reason as they get deeper into that ... they will uncover more information."

Herald wire services were used in this report.


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2014 Nissan Versa strikes right note

You know, for a little get-me-to-work-comfortably kind of car, I'll take the 2014 Nissan Versa Note SV hatchback.

I ventured up Interstate 95 to southern Maine thinking the Versa would struggle on the highway, but a pleasant surprise was in store. The ride was comfortable, compliant, relatively quiet, and the car moved calmly through traffic as long as you kept your foot heavy on the accelerator. Around town the car is quick and agile. It lacks some of the handling panache of other entry-level cars and you do get some rough road feel into the cabin, but the appointments in the upgraded SV trim with the optional technology package made up for the ride. Most of the surfaces were hard plastic, but the steering wheel was leather-wrapped and the multi-hued cloth interior was attractive.

The upgrades quickly rolled the base price of our tester from $14,800 to $19,545. But the extra touches turned this into more than a functional driver. The upgrades include some niceties such as a 5.8-inch touch display with voice recognition, Bluetooth telephone and streaming, Google connectivity and styling components such as 16-inch aluminum wheels, chrome trim and a push-button starter.

It's powered by a 1.6 liter, 109 horsepower four-cylinder motor mated to a continuous variable transmission. Although noisy under heavy acceleration, the CVT responds quickly without getting overly strung out like others. But the bonus is the stingy use of gas. Pumping out nearly 40 miles per gallon on the highway and roughly 30 around town keeps this runabout on the road for a long time between gas station stops, and that's a good thing because it only holds about 10 gallons.

I find the hatchback to have more curb appeal than the sedan. The short swept hood blends nicely into the styled body. The hatchback allows more rear legroom and a tidy storage area. Flip the rear seats down and the deck provides ample room for luggage or groceries.

The compact car field has many interesting offerings from the sexy and cute Fiat 500 and Mini Coopers to great drivers like the Ford Fiesta and Honda Fit to basic commuter cars like the Chevy Sonic and Hyundai Accent. All have good qualities, but I'd recommend this car based on its sturdiness and some of the standard features.

With good gas mileage, park-it-anywhere size — it's only 193 inches long — and don't-break-the-bank car payments, Nissan has clearly found a nice combination.


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Duplex at FP3 has airy elegance

This spectacular duplex at FP3 on Congress Street has floor-to-ceiling glass from all living areas and bedrooms, with great views of the Financial District and Fan Pier out to Boston Harbor.

Built in 2006 as part of the 92-unit FP3 building designed by prominent Boston architect David Hacin, Unit 602 is in the new construction section of the complex and on two of the top four floors that sit like glass boxes atop the building.

The two-bedroom unit is filled with light, thanks to the wall of windows, light maple floors and unobstructed views over the surrounding brick warehouses.

On the sixth and seventh floors, the 1,751-square-foot unit has an airy feel thanks to its open plan and high ceilings. It's on the market for $1,751,000.

The building's lobby is nicely appointed, with a concierge and a gallery that features revolving shows of contemporary artists.

The units are off carpeted hallways with sconce lights and recessed doorways.

Unit 602 opens into a maple foyer with two closets — one for coats and storage, and the other with an LG washer and dryer.

A showpiece open living/dining/kitchen area is straight ahead with floor-to-ceiling windows. The living room has a two-story 
atrium and views of the 
Financial District on one side and Fan Pier and Boston Harbor on the other.

The dining area has a glass sliding door to a 352-square-foot private terrace with glass barrier walls and a Weber gas grill. The terrace has unobstructed views from Fort Point to the Financial District.

The custom kitchen has white, brown and glass Aiko cabinets and gray Corian countertops. There's a stainless steel LG refrigerator, a cabinet-enclosed Bosch dishwasher and a stainless Kitchen Aid gas stove and oven with a stainless steel backsplash. There's a large grey Corian-topped island with contemporary pendant lighting.

Off the kitchen is a half- bath with a gray porcelain tile floor and a pedestal sink.

A turning maple staircase leads to two bedrooms on the second floor. The master bedroom suite has maple floors, floor-to-ceiling windows and panoramic city views. An interior glass wall looks into the atrium and out to Fan Pier.

There's a large closet with built-in storage, a second closet and an en-suite master bathroom with gray porcelain tile floors and a two-tone porcelain tile walk-in shower. The wood vanity is topped with white Corian.

The second bedroom is on the small side, but has maple floors and those floor-to-ceiling windows with Financial District views. Across the hall is a second full bathroom, with a tile floor and porcelain gray tile around a raised soaking tub.

The unit has a Nest learning thermostat that lets the owner set the temperature via smartphone.

The monthly condo fee is a pricey $1,720, but includes heat and hot water.

There is no on-site parking, but the building has an arrangement with a nearby garage on Stillings Street, where it costs $360 a month for parking.

  • Address: 346 Congress Street, Unit 602 at FP3, South Boston
  • Bedrooms: Two
  • Bathrooms: Two full, one half
  • List price: $1,751,000
  • Square feet: 1,751
  • Price per square foot: $1,000
  • Annual taxes: $12,976
  • Monthly condo fee: $1,720 (includes heat and hot water)
  • Features: Duplex with floor-to ceiling glass windows and maple floors; living area has two-story atrium; great city views from all living areas and bedrooms; private terrace with gas grill overlooking Financial District; custom kitchen with Aiko cabinets, gray Corian countertops and high-end stainless steel appliances; master bedroom suite with interior glass wall overlooking atrium; a Nest learning thermostat that can be controlled by smartphone; in-unit washer and dryer; nicely appointed lobby with full art gallery; coffee house, and three Barbara Lynch establishments at street level.
  • Location: In South Boston's Fort Point neighborhood, with eateries and food shops; two blocks to Silver Line Courthouse station.
  • Built in: 2006
  • Broker: Warren Residential Group's Nick Warren at 617-855-9055 and Phillip MacArthur at 978-491-8510

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Bay State shoppers take Target to task

Written By Unknown on Jumat, 27 Desember 2013 | 22.26

Three Bay Staters are among Target shoppers who have filed nearly two dozen class-action lawsuits against the discount chain for allegedly failing to safeguard their credit and debit card information regarding a 19-day data breach by hackers.

Meghan Derba, a frequent Target shopper from South Easton, filed one of the lawsuits in U.S. District Court in Boston on Christmas Eve. "I did contact my lawyer, namely because I was just really shocked that such a large company could let something like this happen," she said. "I just want to make sure that my money that I support my family with isn't in jeopardy."

The lawsuits come as Reuters — citing a senior payments executive familiar with the situation — reported Wednesday that customers' encrypted personal identification numbers (PINs) were among the exposed data to which hackers had access during the cyber attack that affected as many as 
40 million debit and credit cards of Target customers.

Target spokeswoman Molly Snyder told Reuters that "no unencrypted PIN data was accessed," and there was no evidence that PIN data has been "compromised."

The data breach is likely to cost Target millions of dollars, given the experience of TJX Cos. In 2009, the Framingham owner of the T.J. Maxx, Marshalls and HomeGoods chains, agreed to pay $9.75 million and implement a new information security program after a data breach in 2005 and 2006 that affected at least 45.7 million card users. It also paid out millions to settle class-action lawsuits.


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Avoiding another delivery disaster

Online retailers should keep promises in check, and consumers should avoid last-minute Internet shopping to dodge another delivery debacle like the one this week that left many without their Christmas gifts, according to retail analysts.

But neither online sellers such as Amazon, nor delivery giant UPS is expected to sustain long-term damage for failing to make promised shipping deadlines, the analysts said.

"Shoppers' memories aren't that great," said Norwell retail consultant Michael Tesler. "It's always the next deal, the next credit card issue, the next item that everyone has to have. I don't see any ongoing ramifications."

Neither Amazon nor UPS would provide details on the scope of the late deliveries. FedEx said it shipped 99 percent of its ground deliveries on time, but didn't comment on its air shipments.

UPS said it expected to wrap up almost all late deliveries yesterday. "The volume of air packages in our system exceeded the capacity of our network, as demand was much greater than the forecast," spokesman Tyre Sperling said.

Tewksbury resident Marc Tortorici is waiting to hear back from Pottery Barn about his requested refund of an extra $15 delivery fee that he paid to ensure slippers for his wife would arrive by Christmas Eve. The package wasn't delivered until yesterday.

"As long as my $15 is returned, then I will not have an issue with either Pottery Barn or the carrier," he said. "But I will not order any item late next year, since I know they are over-promising what they can deliver."

IBM analytics said online sales in the weekend before Christmas surged 37 percent over the previous year.

Any short-term backlash won't reverse the growth of online sales, according to analyst Donald Broughton of Avondale Partners, but he does expect to see added delivery capacity next year and earlier cut-off dates for guaranteed last-minute deliveries.

"This is just a bump in the road on the great land rush of e-commerce," Broughton said. "When you have such huge surge in volume, it's going to come with issues."

Wedbush Securities analyst Michael Pachter called Amazon a "victim of its own success."

"Amazon has kind of lulled us as consumers into believing that we can wait to the very last second," he told Bloomberg Television. "It's Amazon's fault for guaranteeing it, and they're guaranteeing something that they don't control — which is the third-party carriers."


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Employment numbers spur Dow climb

The number of people applying for unemployment benefits last week dropped more than expected, another sign of continued growth in the economy that sent the Dow yesterday to a record high close.

"The underlying trend suggests job destruction continues to decline," said Sterne Agee chief economist Lindsey Piegza. "This is a welcome step in the right direction and further reinforces the Fed's assessment of a stronger labor market."

Initial unemployment claims — which are seen as an indicator of layoffs — dropped by 42,000 to 338,000 last week while the Dow Jones Industrial Average shot up more than 122 points to close at 16,479.88. It was the biggest decline in jobless claims in a year.

The jobless report was great news for Wall Street, but because trading slows in late December, any positive or negative news is magnified, said Christine Armstrong, Morgan Stanley senior vice president.

"It's very light volume. You can skew things," Armstrong said. "We're probably going to have the same thing next week."

Roughly 3.8 billion shares were bought or sold yesterday, 38 percent below the three-month average.

Although the numbers are heading in the right direction, this time of year makes jobless claims difficult to read, Piegza said.

"Claims are particularly volatile this time of year," she said.


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The Ticker

Twitter up 4.8 percent in continuing surge

Twitter stock jumped 4.8 percent yesterday to close at $73.31 a share on optimism by investors that the company has room to expand sales in advertising.

The stock has surged 32 percent over the past five days, 76 percent this month, and has nearly tripled since the microblogging social network went public at $26 a share in November.

Obama signs bipartisan budget deal

President Obama signed a bipartisan budget deal yesterday easing spending cuts.

Although the budget deal falls short of the grand bargain that Obama and congressional Republicans once aspired to, it ends the cycle of fiscal brinkmanship — for now — by preventing another shutdown for nearly two more years. But the rare moment of agreement may be short-lived.

Hanging over the start of the year is a renewed fight over raising the nation's borrowing limit, which the Treasury says must be resolved by late February or early March to avert an unprecedented U.S. default. Both sides are positioning behind customary hard-line positions, with Republicans insisting they want concessions before raising the debt limit and Obama insisting he won't negotiate.

McDonald's closes employee website

McDonald's Corp. has shut down a website intended to provide employees with work and life guidance after it generated negative publicity for the fast-food company.

The McResource program has been criticized for creating unrealistic budgets and offering advice that was out of touch with its workers' pay. The website, which was run by an outside company, also reportedly discouraged workers from eating fast food.

Amazon: Growth in Prime numbers

Amazon said yesterday it had signed up more than 
1 million new customers last week for its Amazon Prime membership program, which for $79 a year provides free two-day shipping on many items and a free streaming video service.

The company said the program continues to grow, with "tens of millions of members worldwide."

THE SHUFFLE

  • Coldwell Banker Residential Brokerage in New England announced that it has hired Kevin Dumont, left, as a field trainer. He will serve as a trainer instructing affiliated sales associates in Southern Massachusetts and Rhode Island.
  • J Barrett & Co. announced that Andrea O'Brien, a full-time real estate agent, has joined the agency in its Beverly Farms office. O'Brien has extensive business experience in customer service, including management.
  • M/A-COM Technology Solutions Holdings Inc., a supplier of high performance RF, microwave and millimeter wave products, announced the appointment of Robert J. McMullan as its chief financial officer.

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US stock futures edge higher in quiet session

NEW YORK — Stocks moved higher for a seventh straight day in early trading Friday as investors remain positive about the U.S. economic recovery going into the end of the year.

Trading is expected to be quiet as many investors have already closed their books until the start of 2014.

Bond yields continued to rise. The yield on the 10-year Treasury note climbed above 3 percent.

KEEPING SCORE: The Dow Jones industrial average was up 33 points, or 0.2 percent, to 16,511 in the first 35 minutes of trading. The Standard & Poor's 500 index rose a point, or 0.1 percent, to 1,844 and the Nasdaq composite was flat at 4,167.

HIGHER RATES: The yield on the 10-year Treasury note breached the psychologically important 3 percent mark, rising to 3.01 percent from 2.99 percent Thursday. Bond yields have steadily climbed since Dec. 18, when the Federal Reserve announced it was paring back its bond-buying economic stimulus program.

GM RECALLS: General Motors fell 44 cents, or 1 percent, to $41.09 after the company said it would have to recall 1.5 million cars in China to replace a bracket that secures a fuel pump.

TWITTER STALLS: Twitter fell $3.96, or 5 percent, to $69.49. Twitter has soared in recent days. Even with Friday's sell-off, the social media company's stock is still up 69 percent this month.

WINDING DOWN: There are only three trading days left in 2013, and most of Wall Street remains on vacation for the Christmas and New Year holiday. Volume for the last two trading days has been very low, and trading is expected to be slow Friday as well. There are no major economic reports or corporate earnings scheduled this week.


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New app incorporates social media and driving

Written By Unknown on Kamis, 26 Desember 2013 | 22.26

Dreading a long road trip home this holiday season? Relief is on the way in the crowdsourced driving app Waze.

Recently acquired by Google — reportedly for more than $1 billion — this brilliant app for iOS, Android and Windows Phone is a new take on GPS navigation. In short, it makes traffic social.

Waze, based in Israel, allows users to report — and commiserate about — road hazards, police activity and traffic conditions, with a critical mass of devotees leading to a stunning level of accuracy that, on my recent four-hour drives to and from New York, far surpassed that of Google Maps and my portable GPS.

However, you will want to make sure the passenger in the car — not the driver — is using Waze. While full-voice integration is surely the future, Waze currently requires a set of eyes on the screen.

What sets Waze apart from other traffic apps is that it makes calculations based on the vehicle speeds of other users. Both my Garmin GPS and Google Maps suggested that I exit the Mass Pike at the Brighton tolls — but Waze noticed cars were crawling and recommended an alternate route.

Even during a long, frustrating journey, using Waze allows you to at least feel like a good Samaritan. While using Waze, I was able to tell drivers on a particularly narrow stretch of Interstate 95 in Connecticut that a stopped vehicle in the right shoulder meant that those nearby should keep left.

But I'd be careful not to dub Waze a traffic safety app. The ability to report the location of speed traps — probably 
a key reason for its popularity — is likely not appreciated by the law enforcement community.

In true social network form, Waze users choose screen names and avatars that show their location on a map. You'll get the occasional "hi there" or "this stinks" message from other users. In an emergency, the ability to ask another user "do you have jumper cables" or "know how to change a tire?" is something that I'd consider if AAA or state trooper help were far off.

Google Maps is in the process of integrating some Waze features, and at some point, Google Maps will probably subsume all of Waze. In the meantime, Waze is a great way to make those endless holiday car trips a bit more bearable.


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Santa's sleigh delayed after snags at UPS, FedEx

NEW YORK — Santa's sleigh didn't make it in time for Christmas for some this year due to shipping problems at UPS and FedEx.

The delays were blamed on poor weather earlier this week in parts of the country as well as overloaded systems. The holiday shopping period this year was shorter than usual, more buying was done online and Americans' tendency to wait until the last possible second to shop probably didn't help either.

Neither company said how many packages were delayed but noted it was a small share of overall holiday shipments. While the bulk of consumers' holiday spending remains at physical stores, shopping online is increasingly popular and outstripping spending growth in stores at the mall.

The problems appear to have affected many parts of the country. The Associated Press spoke to people in Alabama, California, Georgia, Kansas, Louisiana, Nevada, Ohio, Oklahoma, South Carolina, Texas and Virginia who didn't receive presents in time for Christmas.

Many were left with little or no time to make alternative plans.

Jeff Cormier and his Dallas family were among those who ordered gifts that didn't arrive.

He had three separate UPS packages — including two for which he paid extra for expedited shipping — delayed.

"I've had to apologize to three different people when I thought I had everything wrapped up and good to go way before," Cormier said.

He and his wife are celebrating their baby daughter's first Christmas and flew in his grandmother from Ohio to join them. Her gift, a customized iPhone cover with a photo of her new great-granddaughter, didn't come in time for Christmas.

"My wife and I had our presents to open. Our daughter had her presents to open. And my grandma, she didn't have anything to open," Cormier said.

"We apologize that our customers did not receive their packages on Christmas," said Natalie Godwin, a spokeswoman for United Parcel Service Inc.

Godwin said snow and ice in the Midwest last week and an ice storm that hit Dallas two-and-a-half weeks ago were partially to blame. She also said the volume of packages shipped exceeded the capacity of UPS but would not share the number of packages shipped or what the company's maximum capacity is.

UPS did not make pickups or deliveries Wednesday. Extra workers were being brought in Wednesday night to the company's hub in Louisville, Ky., to sort packages for Thursday and Friday delivery, according to Godwin.

Godwin said "UPS will honor its peak shipments commitments" to customers who used its air delivery service. Those shipping by ground have no guarantee past Dec. 11. Godwin said she didn't know if customers would receive refunds.

However, some FedEx customers are able to pick up packages Christmas Day at their local FedEx Express centers.

"We're sorry that there could be delays and we're contacting affected customers who have shipments available for pickup," said Scott Fiedler, a spokesman for FedEx Corp.

Between Thanksgiving and Christmas, FedEx handled 275 million shipments, according to Fiedler. Those that were not delivered in time, he said, "would be very few."

Three people told The Associated Press that when they tracked their packages online, FedEx said deliveries to their homes were attempted but failed because "the business was closed." During follow-up calls with customer service, they said they learned that the local depot was overwhelmed and didn't attempt delivery.

On Sunday, Eric Swanson ordered a doll for his daughter and a sweater for his wife through Amazon.com and one of its affiliated sites. As an Amazon Prime customer, there was a promise of two-day delivery, getting the gifts to his Carmichael, Calif. home just in time for Christmas. One was shipped via UPS, the other FedEx.

"I thought it would happen," Swanson said. Online tracking tools said the packages would arrive by 8 p.m. Tuesday. Neither did.

Amazon.com has been notifying some customers affected by the UPS delays that it will refund any shipping charges and is giving them a $20 credit toward a future purchase.

Amazon spokeswoman Mary Osako said the company processed orders and got them to its shippers "on time for holiday delivery" and is now "reviewing the performance of the delivery carriers."

While some customers may get money back, they might think twice about ordering online next year.

"My wife understands but my 5-year-old daughter ... I think we're going to let it be a surprise when it comes," Swanson said. "Next time, if I need to get a gift and cut it that close, I will just have to enter the fray and go to the mall."

__

Scott Mayerowitz can be reached at http://twitter.com/GlobeTrotScott.


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The Ticker

Maine powering back up

PORTLAND, Maine — Crews have restored power to some 43,000 people in Maine who had been without electricity since the weekend ice storm.

By noon yesterday, about 62,000 remained without power. That's down from more than 105,000 on Tuesday.

Utilities worked through Christmas day as a chill settled over the state. Some places were below zero on Christmas morning with highs only expected in the teens in many areas. Complicating efforts are expected wind gusts around 20 mph in some places, which could bring down more tree limbs.

The storm has claimed one life in Maine. State police say a 50-year-old Knox man died Tuesday when he tried to refill a generator with gas. They believe he was overcome by carbon monoxide fumes.

Emergency and warming shelters are open around the state.

Longmeadow wants $1M for casino

LONGMEADOW — The town of Longmeadow is seeking $1 million in upfront compensation from MGM Resorts International, citing traffic issues that would result if an $800 million resort casino is built in nearby Springfield.

Longmeadow Town Manager Stephen Crane told the Republican newspaper that the town is relying on a study done for the Pioneer Valley Planning Commission by an independent engineering firm.

The study found that Longmeadow and West Springfield would have the most impact from casino traffic among neighboring cities and towns.

The state's gambling law requires casino developers to negotiate mitigation agreements with surrounding communities.

MGM has rejected Longmeadow's demands, saying they are far out of line with other surrounding community agreements. The company says there's no definitive evidence that Longmeadow's traffic problems would be any worse.


TODAY

 The Labor Department releases weekly jobless claims.

 Freddie Mac, the mortgage company, releases weekly mortgage rates.

THE SHUFFLE

Coldwell Banker Residential Brokerage in New England announced that it has hired Kathleen Medeiros, above, as a field trainer. Medeiros will be responsible for conducting a wide variety of educational and training courses for the company's sales associates in Massachusetts, Maine, New Hampshire and Rhode Island.

 Berkshire Bank announced that Gary Urkevich has been named SVP Information Technology. In this role, Urkevich will manage and direct all activities of the IT department to provide core services to the company, including client service, infrastructure, corporate systems, and information security.

 Cambridge Health Alliance, a community health system that serves Cambridge, Somerville, and Boston's metro-north communities, has named Assaad Sayah, M.D., as its chief medical officer. Dr. Sayah will provide physician leadership, ensure high quality care for patients, and be an advocate for CHA's physicians and all associates.


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Booming tech opportunities key Hub-Israel collaboration

Boston-area techies are heading to Tel Aviv for a marathon hackathon at Google in a trip that highlights the burgeoning relationship between the Israeli and Bay State tech sectors.

"Israel right now is at a really unique place in the tech world," said Max Kleiman-Weiner, an MIT Ph.D. candidate who is on the first tech-focused trip run by Birthright Israel, a program that sends Jewish young adults to tour Israel. "There's just so much happening in terms of startups and tech."

The trip, which includes half a dozen Boston-area techies, will culminate in a 36-hour hackathon — a marathon coding session — at Google's Tel Aviv office. The group will be split into teams and will work alongside Israeli developers to create a project under a not-yet-announced theme.

Israel's booming tech sector has made big news in the United States this year, most recently when Israeli social mapping service Waze was acquired by Google for close to $1 billion.

Israeli companies have also paid dividends for Massachusetts. A report earlier this month found Israeli-founded businesses brought nearly $12 billion in economic benefit to Massachusetts, and employed more than 6,600 people.

The report says future growth between Israel and Massachusetts will be a result of similarities in focus, including in robotics and biotech.

Kleiman-Weiner said Israel is especially interesting to him because his focus — machine learning — is taking off there.

"That space is particularly hot in Israel," he said. "For me it's definitely a place I want to keep my eye on and figure out what's going on there."

Gidi Mark, CEO of Birthright Israel, said the nonprofit chose to design the trip around technology out of a belief that it is a great global unifier.

"We believe that this is the beauty of the 21st century," Mark said.

That connection has already brought together the group. Kleiman-Weiner said he had not considered going on a Birthright trip, but the tech focus sold him.

He said while the technology and the companies the group will visit are interesting, he is most interested in meeting and making significant connections with other people who share his tech interests.

"During the time the groups are here, there is a development of long-term relationships that changes the perspective and the perception about each other," Mark said. "Many of them have identical spheres of interest."


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Weekly US jobless claims drop 42K to 338K

WASHINGTON — The number of Americans applying for unemployment benefits dropped by 42,000 last week to a seasonally adjusted 338,000, the biggest drop since November 2012. But economists say the figures from late November and December are warped by seasonal volatility around the Thanksgiving, Christmas and New Year's holidays.

The Labor Department reported Thursday that the less-volatile four-week average rose 4,250 to 348,000.

Claims had jumped 75,000 over the two weeks that ended Dec. 14 before plunging last week. The Labor Department struggles to account for seasonal hiring by retailers and other businesses and for temporary layoffs of cafeteria workers and other employees at schools that close for the holidays.

Unemployment claims are a proxy for layoffs and the recent declines are consistent with a solid job market.

The economy has shown signs of improvement recently, so much so that the Federal Reserve announced Dec. 18 that it would reduce its stimulus spending on bonds by $10 billion — to $75 billion a month. The economy expanded at a 4.1 percent annual pace from July through September, the fastest rate since late 2011 and much greater than previously thought.

Hiring has been healthy the past four months. The economy added an average of 204,000 jobs every month from August through November, an improvement from earlier this year.

The unemployment rate fell in November to a five-year low of 7 percent. Still, that remains above the 5 percent to 6 percent rate that would signal a normal job market. And long-term unemployment remains a big blot on the economy's performance: Nearly 4.1 million Americans have been unemployed for six months or more.

Before 2008, the number of long-term unemployed had never surpassed 3 million people, according to records dating back to 1948.


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Retailers tighten holiday policies to thwart fraud

Written By Unknown on Rabu, 25 Desember 2013 | 22.26

If you didn't like your gift today, take note. Some retailers have tightened their return policies in a continuing attempt to curb fraud that will cost the industry an estimated $3.4 billion during this year's holiday period.

Return deadlines at Best Buy and Sears are the two "biggies," according to Somerville consumer advocate Edgar Dworsky.

"Both of them are cutting their return windows in half for certain or all goods," said Dworsky, who conducts an annual return policy survey.

Best Buy reduced its regular return period to 15 days from 30 for most customers in March, and it shortened its holiday return period, which now runs until Jan. 15 instead of Jan. 24. In addition, special orders no longer are refundable.

Sears' regular return policy for major appliances and vacuums is now 30 days, down from 60, and it has excluded those products from its extended holiday period.

"They're trying to cut their losses in some cases," Dworsky said. "Best Buy doesn't want people to use that digital camera for several weeks or months and then bring it back, because they're going to have to sell it as an open box item."

Nearly 6 percent of holiday returns are fraudulent, according to a recent National Retail Federation survey. Holiday return fraud accounts for 38.7 percent of the industry's estimated $8.76 billion in annual losses tied to return fraud.

That's why almost three-quarters of retailers require customers to show identification if they don't have receipts. Examples of fraud include returns of stolen items, using counterfeit receipts for returns, and "wardrobing" — the return of used, but non-defective merchandise such as special occasion clothing or electronics.

Toys R Us extended its holiday return period until Jan. 25 for most items, but certain electronics bought on or after Nov. 1 must be returned by Jan. 9. Other electronics must be returned within 30 days, down from 45 days.

Macy's, meanwhile, now charges a 15 percent restocking fee for the return of furniture and mattresses.

And if you're returning gifts in hopes of pocketing cash, don't count on that, even with a gift receipt.

"You can't convert that white elephant to cash in all likelihood," Dworsky said. "You're most likely to get an even exchange or a merchandise credit if there's nothing else you want at the store,"


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Avoiding health insurance gaps takes persistence

CHICAGO — The deadline has passed, and so too the surprise grace period, for signing up for health insurance as part of the nation's health care law.

Now what?

For those who were able to navigate the glitch-prone and often overwhelmed HealthCare.gov website, there's still work to be done to make sure success online leads to actual coverage come the new year.

The first step experts recommend is to call your insurance company and double-check they received your payment.

What if you missed the Christmas Eve deadline and still want insurance in 2014, as the health law requires of most Americans? You may be without health insurance for a month, but you can still sign up for coverage that will start in February.

"Be patient, because they're trying to help you," said Tina Stewart, a 25-year-old graduate student in Salt Lake City who succeeded in enrolling in a health plan Tuesday morning. "It will take time."

The historic changes made by the Affordable Care Act take full effect on Jan. 1. People with chronic health conditions can no longer be denied health insurance. Those who get sick and start piling up medical bills will no longer lose their coverage. Out-of-pocket limits arrive that are designed to protect patients from going bankrupt.

But unless the 1 million Americans who have so far enrolled for coverage via the new marketplaces make sure their applications have arrived at their new insurance companies without errors, some may find they're still uninsured when they try to refill a prescription or make a doctor's appointment.

"The enrollment files have been getting better and more accurate, but there is still work that needs to be done," said Robert Zirkelbach, a spokesman for America's Health Insurance Plans, a trade group that represents the private insurance industry. "The health plans are still having to go back and fix some of data errors coming through in these files."

If everything went smoothly, consumers can expect to see a welcome packet arrive in the mail from their insurance company, Zirkelbach said. If not, a phone call to the insurer might clear things up.

"If a consumer signed up yesterday, they shouldn't expect the health plan to have their enrollment application today," Zirkelbach said. "Allow a couple of days to receive and process those enrollments."

Paying the first premium is crucial. Because of the changing deadlines for enrollment, most insurers have agreed to allow payments through Jan. 10 and will make coverage retroactive to Jan. 1, he said.

Anyone who missed the Christmas Eve deadline to enroll for insurance to start in January can still apply at HealthCare.gov for coverage to begin later. The federal website serves 36 states, but also directs people elsewhere to the online insurance site serving their state. The site also offers directions to local agencies offering in-person help.

After the disastrous rollout in October, the federal website received 2 million visits on Monday, and heavy — but not as heavy — traffic on Tuesday. White House spokeswoman Tara McGuinness said she had no immediate estimate of visitors Tuesday or how many succeeded in obtaining insurance before the midnight Christmas Eve deadline. The unexpected one-day grace period was just the latest in a string of delays and reversals.

Unless you qualify for Medicaid, you'll pay a monthly "premium" fee to an insurance company for coverage. Before the company covers actual medical costs, you may have to pay a certain amount called a deductible, in addition to a possible set fee for a doctor visit (copay) or a percentage of the cost of a medical service (coinsurance).

Federal tax credits are aimed at helping make premiums more affordable for households earning between 100 percent and 400 percent of the federal poverty line. That's $11,490 to $45,960 for an individual, $23,550 to $94,200 for a family of four.

Finally, note the next significant deadline isn't for a few more months. If you don't have coverage by March 31, you'll pay a tax penalty next year of $95 or 1 percent of your income, whichever is higher.

Ron Pollack, president of Families USA, a liberal advocacy group that has led efforts to get uninsured people signed up for coverage next year, said that's the deadline that matters most.

"The real significant deadline is March 31," Pollack said. "The enrollment period extends for another three months."

___

Associated Press Medical Writer Carla K. Johnson can be reached at http://www.twitter.com/CarlaKJohnson


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Health insurance guide: 3 next steps for enrollees

The Christmas Eve deadline to enroll via HeatlhCare.gov for health care insurance that starts Jan. 1 has passed.

The federal website received 2 million visits on Monday, and heavy — but not as heavy — traffic on Tuesday. A White House spokeswoman said there was no immediate estimate of visitors or how many succeeded in obtaining insurance before the deadline.

Here are some tips for those who met the deadline and those who didn't.

___

MET THE DEADLINE?

1. Allow a few days for your application to reach the insurance company providing your health plan, then call to make sure it has been successfully processed.

2. If you didn't click "pay now" when you enrolled, make sure you send your first monthly premium payment to your insurance company by Jan. 10. You won't be covered until you've paid.

3. Learn about the details of your health plan. What's covered? What do you pay for out of pocket? Find out which doctors and hospitals are covered in the plan's network. Learn what services the insurer provides, such as 24-hour hotlines and online health resources.

___

MISSED THE DEADLINE

1. If you're uninsured and still want coverage, you can still sign up. Your coverage will start as soon as Feb. 1 if you choose a plan and pay before mid-January.

2. You can window-shop to compare the details on plans available in your region. Click on "See plans before I apply" at HealthCare.gov. Many state online marketplaces also offer this window-shopping feature.

3. Enrollment ends March 31. Miss that deadline and you'll pay a tax penalty for next year of $95 or 1 percent of your income, whichever is higher. Some people may qualify for an exemption because of hardships or if their insurance policy was canceled.

___

SOURCES: America's Health Insurance Plans, U.S. Department of Health and Human Services, Consumers Union


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Syria signs oil exploration deal with Russian firm

BEIRUT — Syria's state news agency says the oil ministry has signed a deal with Russian oil and gas company Soyuzneftegaz to explore in the Mediterranean Sea.

SANA's report Wednesday did not say where the deal was signed, though it said the exploration will take place off the Syrian coast.

Earlier this year, Syrian Oil Minister Suleiman Abbas discussed with the ambassadors of China and Russia the possibility of exploring for oil and gas off Syria's Mediterranean coast.

Most of Syria's oil and gas fields in the country's east are under opposition control and the country's oil exports almost have stopped.

Israel is already developing recent discoveries of massive offshore deposits and Lebanon has also spoken of trying to develop offshore fields.

Russia is one of President Bashar Assad's strongest international backers.


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Former IOC executive Gunnar Ericsson dies at 94

LAUSSANE, Switzerland — Gunnar Ericsson, a long-time International Olympic Committee executive and former member of the executive committee, has died. He was 94.

The IOC says on its website that the former Swedish parliamentarian died Tuesday but did not provide a cause of death.

IOC President Thomas Bach says Ericsson "personified the Olympic values and was a true Olympic gentleman. The IOC will always remember him with deep gratitude and great respect."

An IOC member from 1965, Ericsson served on the executive board from 1988-92, and headed the inspection team for 2000 Summer Games bidding.

Ericsson became an honorary member in 1996 after resigning to allow compatriot Gunilla Lindberg to become an IOC member.

Lindberg says Ericsson is survived by his wife Stina.


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US stocks edge higher in early trading

Written By Unknown on Selasa, 24 Desember 2013 | 22.26

NEW YORK — Stocks are mostly higher in early trading on Wall Street after the government reported that American companies are investing in their businesses at the fastest pace since January.

The Dow Jones industrial average rose 36 points, or 0.2 percent, to 16,329 in the first few minutes of trading Tuesday.

The Standard & Poor's 500 index was up two points, or 0.1 percent, at 1,829. The Nasdaq composite was flat at 4,148.

U.S. markets will close early on Tuesday and will remain closed on Wednesday in observance of Christmas.

Tesla Motors jumped 7 percent after the electric car maker said that the National Highway Traffic Safety Administration reaffirmed the five-star safety rating of its Model S vehicle.

Bond prices fell. The yield on the 10-year Treasury note rose to 2.96 percent.


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Astronauts make rare Christmas Eve spacewalk

CAPE CANAVERAL, Fla. — Two space station astronauts ventured out on a rare Christmas Eve spacewalk Tuesday, hoping to wrap up urgent repairs to a cooling system.

It was the second spacewalk in four days for U.S. astronauts Rick Mastracchio and Michael Hopkins, and only the second Christmas Eve spacewalk in NASA history.

NASA ordered up the spacewalks to revive a critical cooling loop at the International Space Station. All nonessential equipment had to be turned off when the line conked out Dec. 11, and many science experiments halted.

Mastracchio and Hopkins removed a faulty ammonia pump during Saturday's outing. On Tuesday, they worked to install a new pump 260 miles above the planet.

"It's like Christmas morning opening up a little present here," Mastracchio said as he checked his toolkit. Later, as he worked to remove the spare pump from its storage shelf, he commented: "Now it really feels like I'm unwrapping a present."

Standing on the end of the station's main robotic arm, Hopkins clutched the 780-pound, refrigerator-size pump with both hands as he headed toward its installation spot, and then slid it in. An astronaut working inside, Japan's Koichi Wakata, gingerly steered the arm and its precious load.

"Mike Hopkins taking a special sleigh ride on this Christmas Eve," Mission Control commentator Rob Navias said as the space station soared over the Pacific.

Mission Control in Houston was in a festive mood, despite the gravity of the situation. Tabletop Christmas trees, Santa dolls and red Santa caps decorated the desks.

NASA's only previous Christmas Eve spacewalk occurred in 1999 during a Hubble Space Telescope repair mission.

But NASA's most memorable Christmas Eve was back on Dec. 24, 1968. Apollo 8 astronauts read from Genesis, the first book of the Bible, as they orbited the moon on mankind's first lunar flight.

Space station managers considered waiting until January for the repair spacewalks, so an unmanned rocket could blast off with supplies from Virginia. But flight controllers were unable to patch the cooling line by remote control, and the orbiting outpost was considered in too vulnerable a state to put off the spacewalking repairs. The delivery mission was bumped, instead, to January.

A bad valve in the ammonia pump caused the breakdown.

Another team of spacewalking astronauts installed that pump just three years ago, and engineers are perplexed as to why it didn't last longer. NASA hopes to salvage it in the years ahead.

The 2010 replacement required three spacewalks because of the difficulty in removing pressurized ammonia fluid lines. This time, NASA reduced the pressure and the task was simplified, allowing the astronauts to get ahead Saturday. Although three spacewalks were scheduled this time around, Mastracchio and Hopkins' advance work allowed NASA to squeeze everything into two, barring any problems Tuesday.

The second spacewalk was supposed to take place Monday, but was delayed a day to give Mastracchio time to switch to another suit. He inadvertently hit a water switch in the air lock at the end of Saturday's excursion, and a bit of water entered his suit, making it unusable this week.

During the rest of the spacewalk, however, the suits remained dry. Last July, an astronaut almost drowned when water from his suit's cooling system flooded his helmet. Makeshift snorkels and absorbent pads were added to the suits as a precaution. Midway through Tuesday's spacewalk, no water leakage had been reported.

A Moscow-led spacewalk, meanwhile, is set for Friday. Two Russian crew members will install new cameras and fresh experiments outside.

___

Online:

NASA: http://www.nasa.gov/mission_pages/station/main/index.html


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Stocks edge higher following durable goods report

NEW YORK — Stocks opened slightly higher on Wall Street Tuesday, helped by a report that showed American companies were investing in their businesses at the fastest pace since January.

Trading was quiet ahead of the Christmas holiday. U.S. markets will close early on Tuesday and will remain closed on Wednesday.

Bond prices fell on the latest positive indicator on the U.S. economy. The yield on the 10-year Treasury note, a benchmark for many kinds of loans including home mortgages, edged up closer to 3 percent.

KEEPING SCORE: The Dow Jones industrial average rose 35 points, or 0.2 percent, to 16,331 in the first 30 minutes of trading. The Standard & Poor's 500 index rose two points, or 0.1 percent, to 1,830 and the Nasdaq composite rose less than a point to 4,150.

TESLA BOOST: Tesla Motors jumped $10.86, or 7.5 percent, to $154.30. The National Highway Traffic Safety Administration kept its 5-star safety rating on the company's Model S sedan, despite recent reports of battery-related fires. There have been no reported injuries or deaths related to any Tesla car fires.

MORE GOOD NEWS ON THE ECONOMY: The Commerce Department said orders for long-lasting manufactured products rose 3.5 percent in November, more than economists were expecting. It was the latest sign of improvement in the U.S. economy. Core capital goods, a category that tracks business investment, jumped 4.5 percent, the biggest gain since January.

BOND YIELDS: The yield on the 10-year Treasury note rose to 2.97 percent from 2.93 percent the day before. Treasury yields have been climbing steadily since last Wednesday, when the Federal Reserve said it would start pulling back on its bond-buying program next month. The purchases have been aimed at keeping long-term interest rates low to encourage borrowing and hiring.

TARGET WOES CONTINUE: Target fell 54 cents, or 1 percent, to $61.35 after the company said Monday night that the U.S. Justice Department is investigating the credit and debit card security breach at the company. Target revealed last week that data connected to about 40 million credit and debit card accounts were stolen between Nov. 27 and Dec. 15. Target executives have been meeting with state attorneys general to discuss the breach.

EARLY CLOSE: The New York Stock Exchange and the Nasdaq Stock Market will close at 1 p.m. Eastern time on Tuesday. The exchanges will also be closed on Christmas Day and will reopen for a full day of trading on Thursday.


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Feds expand probe into Mercedes tail light problem

DETROIT — U.S. safety regulators have expanded an investigation into rear light failures in Mercedes-Benz C-Class luxury vehicles.

The probe now covers nearly 253,000 cars from the 2008 through 2011 model years.

The National Highway Traffic Safety Administration says the stop, tail and turn signal lights can fail because of a melted electrical connector. The agency and Mercedes have received 402 complaints, including five fires and one injury.

Mercedes also reported more than 23,000 warranty claims that could be tied to the problem.

The safety agency has upgraded the probe to an engineering analysis. That's a step closer to a recall, but so far no recall has been issued.

Investigators say the problem appears to be worsening as the vehicles get older. A Mercedes spokesman said the company is cooperating with the investigation.


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Khodorkovsky applies for visa to Switzerland

BERLIN — Former oil tycoon Mikhail Khodorkovsky has applied for a visa to Switzerland less than a week after being released from decade-long imprisonment in Russia.

A spokesman for the Swiss Foreign Ministry says Khodorkovsky submitted the request at the Swiss embassy in Berlin.

The 50-year-old, a long-time critic of Russia's President Vladimir Putin, flew to Germany on Friday within hours of being pardoned.

Swiss Foreign Ministry spokesman Stefan von Below told The Associated Press on Tuesday that the three-month visa request would likely be processed in the coming days.

He declined to provide further details citing privacy rules.


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US consumer spending rose 0.5 percent in November

Written By Unknown on Senin, 23 Desember 2013 | 22.26

WASHINGTON — Americans increased their spending in November by the most in five months, and their income edged up modestly.

Consumer spending rose 0.5 percent from October, when spending had risen 0.4 percent, the Commerce Department said Monday. It was the best showing since June. The gain was driven by a jump in spending on long-lasting durable goods such as autos.

Consumers' income rose 0.2 percent, an improvement from a 0.1 percent decline in October. Wages and salaries, the most important component of income, rose a solid 0.4 percent. That gain reflected strength in the private sector and a modest gain in government pay.

Consumer spending is closely followed because it accounts for about 70 percent of economic activity. The strong November showing suggests solid economic growth this quarter.

Steady hiring and modest wage gains have boosted consumer confidence and given Americans more money to spend. At the same time, higher stock and home prices have driven up household wealth and made some people more comfortable about spending.

The big rise in spending and smaller income gain meant that the personal saving rate slipped a bit to 4.2 percent of after-tax income in November. That was down from 4.5 percent in October.

An inflation gauge tied to consumer spending that is closely followed by the Federal Reserve showed that inflation is still running well below the Fed's target. Prices were unchanged in November and have risen just 0.9 percent over the past 12 months. The Fed's target for annual inflation is 2 percent.

The economy, as measured by the gross domestic product, grew at an annual rate of 4.1 percent in the July-September quarter, the government said Friday in its third and final estimate. The government's figure was up from its previous estimate of a 3.6 percent annual growth rate for the third quarter. Nearly all of the upward revision reflected faster spending for consumers, a possible sign of momentum entering the final three months of the year.

The 4.1 percent growth rate in the third quarter was the best performance in nearly two years. It was only the second time since the economic recovery began in mid-2009 that annual growth in any quarter has topped 4 percent.

Economists caution that growth will likely slow in the October-December period. That's because two-fifths of last quarter's gain came from an unusually large buildup in business stockpiles — something not likely to be repeated this quarter.

Analysts were encouraged by the acceleration in spending in the third quarter and say rising job growth could fuel more spending in the months ahead.

Retail sales have been solid in October and November, along with other signs that the economy is gaining momentum heading into 2014.

President Barack Obama took note last week of the encouraging reports, including four straight months of solid job gains. That spurt of hiring has helped lower the unemployment rate to 7 percent, a five-year low.

The drag from higher taxes and across-the-board spending cuts has shaved an estimated 1.5 percentage points from economic growth this year, which analysts think will be around 1.8 percent. But the effects will lessen next year, something economists note in their forecasts for around 2.5 percent growth or better in 2014.

A stronger outlook for the economy and job market led the Fed last week to begin winding down its bond-buying program. The Fed's bond purchases have been intended to lower long-term interest rates and encourage more borrowing and spending.

The Fed said that it would begin reducing its $85 billion-a-month in bond purchases by $10 billion in January. Chairman Ben Bernanke said that if the economy keeps improving, the bond purchases could be trimmed by similar amounts at coming meetings.

Jennifer Lee, senior economist at BMO Capital Markets, said the stronger spending in October and November validates the Fed's decision to pare its bond purchases and should boost growth this quarter. At the same time, tepid inflation allows the Fed to make only modest reductions in its bond purchases without fear of igniting price increases.


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Boston hospital works to eliminate 'alarm fatigue'

BOSTON — Boston Medical Center has dramatically cut the number of patient monitor alarms in an effort to eliminate so-called "alarm fatigue," when overwhelmed staff fail to properly respond.

The hospital's efforts could provide a national model for a problem that's blamed for dozens of deaths.

Boston Medical Center last year got rid of many lower-level alarms that didn't require an immediate response, cutting alarms from an average of 88,000 a week to 10,000 a week on a 24-bed cardiac unit. Nurses responded quickly to all alarms, reducing patient risk.

The changes were implemented in all medical and surgical units at BMC, cutting alarms from 1 million a week to 400,000 a week.

The Boston Globe (http://b.globe.com/1e59Gig ) reports that the success is scheduled to appear online Monday in the Journal of Cardiovascular Nursing.

___

Information from: The Boston Globe, http://www.bostonglobe.com


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Futures up in traditionally unhurried holiday week

NEW YORK — Stocks moved higher in early Monday trading, in what is traditionally a slow week as investors close the books on 2013. Apple helped lift technology stocks after the company reached a deal to sell the iPhone to China's largest wireless carrier.

KEEPING SCORE: The Dow Jones industrial average rose 55 points, or 0.3 percent, to 16,278 in the first half-hour of trading. The Standard & Poor's 500 index was up seven points, or 0.4 percent, to 1,825. The Nasdaq composite rose 24 points, or 0.6 percent, to 4,128.

CHINA-APPLE DEAL: Apple rose $17.37, or 3 percent, to $566.30 after the company reached a deal with China Mobile, the world's largest cell phone provider, to start selling the iPhone in the world's most populous country. Apple helped push the Nasdaq higher than the Dow and the S&P 500.

SHOPPING MOOD: The Commerce Department reported Monday that consumer spending rose 0.5 percent in November, the healthiest showing since June. Incomes rose 0.2 percent. Those are closely watched figures, especially leading up to the holiday season.

MOVERS AND SHAKERS: Darden, which runs Red Lobster and Olive Garden restaurants, rose 4 percent after activist investor Starboard Value took a stake in the company. It's expected to push for a breakup. Target fell 1 percent after The Wall Street Journal reported that transactions slipped 3 percent to 4 percent in last weekend before Christmas. Target is dealing with a massive breach of security in credit and debit card data.

CHRISTMAS WEEK: Both the New York Stock Exchange and the Nasdaq Stock Market will be closed Wednesday for Christmas. Both exchanges will also close at 1 p.m. Eastern on Tuesday for Christmas Eve.


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Mohegan Sun reaches new deal with Revere

Revere and Mohegan Sun have come to terms on an amended host community agreement that spells out what benefits Revere will receive in exchange for hosting a casino on its side of Suffolk Downs.

The agreement was inked yesterday, a source close to the negotiations told the Herald. Details are not yet available.

Revere had previously struck a host agreement with Suffolk Downs when the racetrack was partnering with Caesars to build on a casino on the East Boston side. After Eastie voters rejected the plan on Nov. 5, Mohegan Sun entered the picture as Caesars' new partner and proposed a Revere-only casino.

Mohegan and Revere had to amend the old community agreement prior to a February referendum in the city, per terms spelled out by the state Gaming Commission in allowing the late-hour casino plan to proceed.

Mohegan Sun has until Dec. 31 to submit final plans to the commission. If it wins the February referendum, it will likely compete with Wynn Resorts in Everett for the sole eastern Massachusetts casino license.

Developing ...


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Jos. A. Bank turns down Men's Wearhouse offer

NEW YORK — Jos. A. Bank is rejecting a takeover offer from competitor Men's Wearhouse, saying the $1.54 billion bid is too low.

Jos. A. Bank Clothiers Inc. said Monday its board unanimously rejected the offer. The Hampstead, Md., company said it will continue to look into acquisition opportunities that would create value for its shareholders.

Jos. A. Bank offered to buy its larger rival in September for $2.3 billion, or $48 per share. Men's Wearhouse turned down that offer, and after Jos. A. Bank dropped the bid, Men's Wearhouse offered to buy its rival for $1.54 billion. The deal valued Jos. A. Bank at $55 per share. A combination could create a menswear powerhouse of more than 1,700 outlets.

Shares of The Men's Wearhouse fell 64 cents to $51.37 in morning trading, and Jos. A. Bank stock declined 41 cents to $56.62.

In June, Men's Wearhouse ousted its founder and chairman, George Zimmer following a dispute over the direction of the company. In August the retailer completed its acquisition of JA Holdings, which owns the Joseph Abboud brand.

Jos. A. Bank sells men's tailored and casual clothing, sportswear and footwear. While it targets a more established male professional, it's known for generous promotions like buying one suit or sport coat and getting three for free. Men's Wearhouse sells men's sportswear and suits through its namesake chain of stores, as well as Moores and the K&G retail chain. Recently, the company has been going after younger shoppers with suits featuring slimmer silhouettes.


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To clean up coal, Obama pushes more oil production

Written By Unknown on Minggu, 22 Desember 2013 | 22.26

DE KALB, Miss. — America's newest, most expensive coal-fired power plant is hailed as one of the cleanest on the planet, thanks to government-backed technology that removes carbon dioxide and keeps it out of the atmosphere.

But once the carbon is stripped away, it will be used to do something that is not so green at all.

It will extract oil.

When President Barack Obama first endorsed this "carbon-capture" technology, the idea was that it would fight global warming by sparing the atmosphere from more greenhouse gases. It makes coal plants cleaner by burying deep underground the carbon dioxide that typically is pumped out of smokestacks.

But that green vision proved too expensive and complicated. So the administration accepted a trade-off.

To help the environment, the government allows power companies to sell the carbon dioxide to oil companies, which pump it into old oil fields to force more crude to the surface. A side benefit is that the carbon gets permanently stuck underground.

The program shows the ingenuity of the oil industry, which is using government green-energy money to subsidize oil production. But it also showcases the environmental trade-offs Obama is willing to make, but rarely talks about, in his fight against global warming.

Companies have been injecting carbon dioxide into old oil fields for decades. But the tactic hasn't been seen as a pollution-control strategy until recently.

Obama has spent more than $1 billion on carbon-capture projects tied to oil fields and has pledged billions more for clean coal. Recently, the administration said it wanted to require all new coal-fired power plants to capture carbon dioxide. Four power plants in the U.S. and Canada planning to do so intend to sell their carbon waste for oil recovery.

Just last week former Energy Secretary Steven Chu announced he was joining the board of a company developing carbon capture technology.

The unlikely marriage of coal burners and oil producers hits a political sweet spot.

It silences critics who say the administration is killing coal and discouraging oil production. It appeases environmentalists who want Obama to get tougher on coal, the largest source of carbon dioxide.

It also allows Obama to make headway on a second-term push to tackle climate change, even though energy analysts predict that few coal plants will be built in the face of low natural gas prices and Environmental Protection Agency rules that require no controls on carbon for new natural gas plants.

"By using captured man-made carbon dioxide, we can increase domestic oil production, promote economic development, create jobs, reduce carbon emissions and drive innovation," Judi Greenwald told Congress in July, months before she was hired as deputy director of the Energy Department's climate, environment and energy efficiency office.

Before joining the Energy Department, Greenwald headed the National Enhanced Oil Recovery Initiative, a consortium of coal producers, power companies and state and environmental officials promoting the process.

But the environmental benefits of this so-called enhanced oil recovery aren't as certain as the administration advertises.

"Enhanced oil recovery just undermines the entire logic of it," said Kyle Ash of Greenpeace, one of the few environmental groups critical of the process. "They can't have it both ways, but they want to really, really bad."

That has become a theme in some of Obama's green-energy policies. To promote new, cleaner technologies, the administration has allowed companies to do things it otherwise would oppose as harmful to the environment.

For wind power, the government has shielded companies from prosecution for killing protected birds with giant turbines.

For corn-based ethanol, the administration underestimated the environmental effects of millions of new acres of corn farming. The government even failed to conduct required air and water quality studies to document its toll on the environment.

The administration wants to make similar concessions to make carbon-capture technology a success.

The EPA last week exempted carbon dioxide injection from strict hazardous waste laws. It classified the wells used to inject the gas underground for oil production in a category that offers less protection for drinking water.

Oil companies using carbon to get oil also aren't subject now to the tougher reporting and monitoring requirements that experts say are necessary to ensure the carbon stays underground, and they're fighting an EPA proposal that would require them to be if the carbon comes from power plants covered by the new federal rules.

"It amounts to looking the other way," said George Peridas, a scientist with the Natural Resources Defense Council, which supports using carbon for oil extraction. The group believes it replaces dirtier oil or oil produced in more environmentally sensitive places and reduces carbon in the atmosphere.

The administration also did not evaluate the global warming emissions associated with the oil production when it proposed requiring power plants to capture carbon.

A 2009 peer-reviewed paper found that for every ton of carbon dioxide injected underground into an oil field, four times more carbon dioxide is released when the oil produced is burned.

"There is no form of energy that is free of impacts. It is always about trade-offs and someone will always be unhappy," the paper's author, Paulina Jaramillo, the assistant professor at Carnegie Mellon University, said in an interview.

Administration officials counter by saying the oil was going to be extracted anyway, so the policy should only be seen as reducing carbon dioxide from coal plants.

The administration also promotes the benefits for energy security. Every barrel of oil produced here will mean one less produced abroad.

"We are taking carbon dioxide that would have gone to the atmosphere in coal plants, storing it and displacing imported oil with domestic oil," said Energy Secretary Ernest Moniz, asking a question posed by The Associated Press on C-SPAN's "Newsmakers" program in September.

In Mississippi, where Southern Company's Kemper County power plant eventually will supply two oil producers with carbon dioxide, Denbury Resources Inc. says it would not be able to produce oil there otherwise.

Denbury is already using carbon dioxide trapped beneath a salt dome near Jackson to produce oil in the state. But it can use more carbon dioxide than nature can provide. That's where the power plant comes in.

The federal support for Kemper lowers the cost of installing the carbon capture equipment, and ultimately, the cost of carbon dioxide for the oil producer.

The company has entered into a long-term contract with Southern for carbon dioxide. It will allow Denbury to recover a total of between 3.5 million and 4.2 million barrels of oil, a tiny fraction of the 91 million barrels of oil the world consumed daily last month. But for the oil companies, it still means millions of dollars more in revenue.

The nearly $5-billion project received $270 million from the Energy Department, prior to the Obama administration, and $279 million more in federal tax credits.

A member of Mississippi's Public Service Commission, Brandon Presley, bristled over what he described as pressure from Washington to approve the project, which already has meant a 15 percent increase in utility bills for Mississippi Power customers.

Secretary Chu wrote Presley a letter in May 2010 that said without the Kemper County project, the U.S. government might not be able to use the technology anywhere. The commission approved it over Presley's objection.

"The (Energy Department) is knee deep in this," Presley said. "I don't think you'll find anywhere in the country where you've found more heavy-handedness by the federal government or by elected officials than what went on here to try and get this passed."

In an interview with the AP, Chu said pairing oil production with pollution reduction is an imperfect method for "developing the capture and ramping up the technologies."

"It's not one for one," he said. "You are not sequestering all the carbon dioxide."

While Kemper is the first, it's not the only one.

The Energy Department has provided $1.1 billion to six projects that capture carbon and sell it to oil companies. Four of those projects are power plants.

The EPA recently highlighted two of those projects, with a combined $858 million in federal money, as a way to reduce power plant emissions. Both plan on selling the carbon dioxide to oil companies.

"We sold the carbon dioxide immediately," said Laura Miller, a spokeswoman for Summit Power's Texas Clean Energy Project, which is still working on getting the financing needed to break ground on the 400-megawatt power plant in West Texas. "The projects that are still alive are the ones that are selling the carbon dioxide."

Despite billions in federal aid, coal projects that simply stored carbon dioxide failed to take off.

In 2010, a plan for a $1.8 billion power plant in Illinois was replaced with a scaled-back project after it couldn't secure private financing. In July 2011, American Electric Power, shelved a project in West Virginia that had received $334 million in late 2009, in part because a Democrat-controlled Congress failed to enact legislation, backed by the administration, that would have created a marketplace for carbon dioxide.

Oil recovery provided a market for carbon dioxide in the absence of federal legislation or regulations that put a price on it. For power plant operators, it could help offset the cost of the technology to capture it.

But the marriage was rocky from the start.

Oil companies want to use the least amount of carbon dioxide possible to extract oil, not exactly what is desired in a strategy to reduce pollution. Oil producers, no stranger to federal regulations, don't want to deal with any more rules, such as strict and costly monitoring and reporting requirements aimed at verifying that the carbon doesn't escape.

On the coal side, it takes more energy, and thus more coal and more carbon dioxide pollution, to run the equipment needed to capture carbon and compress it to be sent down a pipeline to an oil field.

It's the other environmental effects that have local environmentalists concerned.

There still is a 31,000-acre surface mine, and the other pollutants that power plants emit that could sully the air locally. Southern Co. was recently cited by the state for discharges from its reservoir on site, which the company blames on excessive rainfall and the fact that equipment that draws water from the reservoir for use in the plant was not ready.

"If you add up all the environmental costs, this is not going to be green," said Stan Flint, a Jackson-based consultant who works with environmental groups.

In June, the Energy Department and California Energy Commission raised serious environmental concerns about a California-based carbon capture-enhanced oil recovery project funded by the Obama administration and recognized by the EPA when it released its power plant standards.

In a preliminary environmental evaluation, state and federal officials found the Hydrogen Energy California Project would fail to comply with laws and standards in eight out of 16 environmental areas evaluated. The concerns included whether the project would comply with state landfill rules and its impacts on the blunt-nosed leopard lizard, a protected species.

Other studies have looked at the association between carbon dioxide injection and earthquakes. A peer-reviewed study published in November linked for the first time earthquakes in Texas to the injection of carbon dioxide in oil fields.

Another potential risk is blowouts. Many oil fields that are ideal candidates for carbon dioxide injection have many old and abandoned wells that may or may not be plugged properly.

Denbury Resources has had a series of uncontrolled blowouts in recent years, as the pressure created by injecting carbon dioxide tests the cement plugs in long-shuttered wells. The largest, and one that was responsible for one of the largest environmental fines in Mississippi in the past decade, occurred in 2011 at the Tinsley Field, one of several old oil fields that will receive carbon from Southern Co.'s power plant.

The company paid $662,500 for a blowout that vented carbon dioxide, oil and drilling mud for 37 days. So much carbon dioxide came out that it settled in some hollows, suffocating deer and other animals, Mississippi officials said. The company ultimately drilled a new well to plug the old one, and removed 27,000 tons of drilling mud and contaminated soil and 32,000 barrels of liquids from the site.

The company still claims it's green because of the carbon it is storing as part of its oil production process.

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Follow Dina Cappiello on Twitter at http://www.twitter.com/dinacappiello

___

Associated Press writer Matthew Daly in Washington contributed to this report.


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Fannie, Freddie hiking mortgage loan fees

Buying a home will be more costly next year for many people thanks to planned fee increases.

Fannie Mae and Freddie Mac will hike the guarantee fees on government-backed mortgage loans — fees that typically are passed along to borrowers and will result in higher mortgage rates.

The Federal Housing Finance Agency announced the policy change Dec. 9 as part of an effort to decrease the government-owned mortgage finance companies' presence in the U.S. mortgage market and bring private capital back into the mix.

"Any increased fees impact people's ability to obtain home ownership," said Brenda Clement, executive director of the Citizens' Housing and Planning Association, a nonprofit umbrella group for affordable housing and community development in Massachusetts. "The housing market has come back slowly, particularly for people at the low-income levels, and anything that increases fees or increases the complexity of buying a home is always problematic."

On Monday, Fannie and Freddie, which currently back about two-thirds of new U.S. mortgages, said fees will rise sharply for many borrowers who don't make down payments of at least
20 percent and don't have high enough credit scores — a large share of homebuyers.

The fee increases are especially hard to swallow in Massachusetts, a higher-
value area in terms of real estate and housing costs in general, said Peter Ruffini, incoming president of the Massachusetts Association of Realtors and regional vice president at Jack Conway Realtors in Norwell. "Whenever we hear news like this, oftentimes it impacts us to a greater extent," he said.

Interest rates already are expected to creep into the 
5 percent to 5.5 percent range, absent the fee increases, Ruffini noted. "Things like this affect a first-time homebuyer's ability to get into the market," Ruffini said. "It decreased their purchasing power, and it's tough to get a loan right now anyway."

Making mortgages more expensive, especially while interest rates already are rising, may inhibit the recovery and have unintended consequences, said David Abromowitz, a Boston attorney who specializes in affordable housing. "Raising the guaranty fees now won't make the housing system safer, as lenders are already screening out borrowers without high credit scores and strong, documented income," said Abromowitz, a senior fellow at the Center for American Progress, a progressive Washington, D.C., public policy think tank. "But it will make home-buying more costly, while rents are also shooting up — with the consumer losing out either way."

Herald wire services contributed to this report.


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Truck owner unsure about block heater, synthetic oil

I have a 2006 Ford F-150 with the 5.4 V8 engine. The truck has only 32,000 miles on it. When the oil is changed, sometimes it is somewhat milky. I know this is most likely from cold morning starts coupled with a 2-mile drive to work. The engine barely has time to warm up. My question is the use of a block heater overnight when it is extremely cold. Will the heat from the block heater cause engine condensation? The heater makes a huge difference in ease of start-up and the engine warms quicker. Should I not be using the block heater? I started using synthetic oil as well.

Entirely appropriate question with the recent spell of frigid temperatures across much of the country. I'm a firm believer in engine block heaters in areas where temperatures drop to zero or below. The benefits of easier cranking, faster starting, lower stress on the starter motor, battery and engine and faster lubrication to critical components far outweigh any — well, I can't think of any downsides!

Condensation inside the crankcase is going to occur during cold weather starts when moisture in the air inside the engine is rapidly heated upon start-up. The only way to eliminate this moisture is to drive the fully warmed up vehicle long enough to evaporate and expel the moisture through the PCV system. In addition, more frequent oil changes during cold weather can be a useful tool in removing moisture and fuel contamination from the oil.

Does using a block heater contribute to higher levels of moisture contamination? I don't know for sure, but the fact that a block heater slowly warms up the engine, coolant (and to some extent the oil) and maintains that temperature would likely contribute little if any additional condensation.

Thus, I think your use of synthetic oil and a block heater is a very solid game plan for winter.

I have a 2007 Dodge Grand Caravan. If it sits three to four days without starting, the battery is dead. I have taken it to the dealer several times and they cannot find anything wrong with the charging system. Their report states "tested for excessive IOD and it is at 14ma and well within spec. Saw the IOD jump to 3M randomly for just a second but never above the max spec of allowable draw." They advised to "pull the IOD fuse" when planning on not starting the vehicle for a few days at a time. They also told me that this was normal, which I find difficult to believe.

This is not normal. Your first test should be to disconnect the battery while the vehicle is parked, then after three or four days reconnect it and see if the vehicle will start. If not, the battery is not holding a charge and needs replacement. This could easily be the issue.

If it does start after three to four days, there must be some type of parasitic current draw that's draining the battery. Current drawn with the ignition off should not exceed roughly 50ma (.05 amperes). This level of parasitic current will not kill a good battery in a few days.

The "IOD" fuse in your vehicle controls ignition-off power to those circuits with KAMs — keep-alive memories. Removing this fuse will only stop current flow to those components but won't stop a parasitic draw from some other source.

To find a parasitic draw, disconnect the negative battery cable and connect an ammeter or 12-volt taillamp bulb in series between the cable and negative terminal. If the bulb glows and/or the ammeter reads a significant parasitic loss, pull each and every fuse and relay, one at a time. Hopefully the current flow will stop when you find the circuit drawing current.

A small lamp, such as the glovebox light, or a stuck electrical relay would be likely culprits in a dead battery after several days.

Paul Brand, author of "How to Repair Your Car," is an automotive troubleshooter, driving instructor and former race-car driver. Readers may write to him at: Star Tribune, 425 Portland Ave. S., Minneapolis, Minn., 55488 or via email at paulbrand@startribune.com. Please explain the problem in detail and include a daytime phone number. Because of the volume of mail, we cannot provide personal replies.


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Cool Deal fills FIFA cup

A Plymouth company will help hydrate soccer fans across the globe under a licensing deal with the Federation Internationale de Football Association.

Cool Gear International will produce FIFA-themed, reusable chillers, tumblers and its signature coolgearcans to mark the 2014 FIFA World Cup that will be hosted by Brazil from June 12 to July 13.

"We've done some really fun stuff for the World Cup," Cool Gear founder and CEO Donna Roth said. "It's an exciting deal for us because it's hitting a different market for us — sports — but still is viable for (the mass market) as well."

Cool Gear pursued the FIFA contract because it recently broke into the sporting goods market, and it has strong distributors in Brazil and key countries around the world, according to Roth.

"We developed a line of products that was more geared to the sporting goods industries — higher scale bottles, with a little more bells and whistles," she said.

In addition to World Cup venues, the collectable products will be sold in North America, elsewhere in Brazil, Europe, Colombia, Africa and South Korea. They'll be available locally at Dick's Sporting Goods this month and at www.coolgearinc.com.

Roth, who categorized Cool Gear as a mid-middle market company, declined to reveal the value of the FIFA deal or privately held Cool Gear's annual revenue. Mid-middle market companies' revenue range from $50 million to 
$500 million.

"It will be a nice piece to add," Roth said of the FIFA deal. "The time frame is short. We'll get a big hit this first and second quarter, and then it will be over."

The FIFA deal — along with a three-year agreement signed with Coca-Cola in October — is part of a move by Cool Gear to get back into licensing.

Its predecessor company, Fun Designs, was heavily into licensing in the 1990s and had deals with companies including Disney, Warner Bros. and Nickelodeon. But at the same time, it was developing its Cool Gear brand, and when licensing royalties "went through the roof," it decided to concentrate on its own brand and renamed the company.

All of Cool Gear's products are proprietary, and it has more than 150 patents for them. Introduced this summer, its coolgearcan is a double-wall insulated, BPA-free plastic beverage holder that looks like a 12-ounce can, but is 
reusable and has a spill-proof slider lid.


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Weak US card security made Target a juicy target

NEW YORK — The U.S. is the juiciest target for hackers hunting credit card information. And experts say incidents like the recent data theft at Target's stores will get worse before they get better.

That's in part because U.S. credit and debit cards rely on an easy-to-copy magnetic strip on the back of the card, which stores account information using the same technology as cassette tapes.

"We are using 20th century cards against 21st century hackers," says Mallory Duncan, general counsel at the National Retail Federation. "The thieves have moved on but the cards have not."

In most countries outside the U.S., people carry cards that use digital chips to hold account information. The chip generates a unique code every time it's used. That makes the cards more difficult for criminals to replicate. So difficult that they generally don't bother.

"The U.S. is the top victim location for card counterfeit attacks like this," says Jason Oxman, chief executive of the Electronic Transactions Association.

The breach that exposed the credit card and debit card information of as many as 40 million Target customers who swiped their cards between Nov. 27 and Dec. 15 is still under investigation. It's unclear how the breach occurred and what data, exactly, criminals have. Although security experts say no security system is fail-safe, there are several measures stores, banks and credit card companies can take to protect against these attacks.

Companies haven't enhanced security so far because it can be expensive. And while global credit and debit card fraud hit a record $11.27 billion last year, those costs accounted for just 5.2 cents of every $100 in transactions, according to the Nilson Report, which tracks global payments.

Another problem: retailers, banks and credit card companies each want someone else to foot most of the bill. Card companies want stores to pay to better protect their internal systems. Stores want cards companies to issue more sophisticated cards. Banks want to preserve the profits they get from older processing systems.

Card payment systems work much the way they have for decades. The magnetic strip on the back of a credit or debit card contains the cardholder's name, account number, the card's expiration date and one of two security codes. When the card is swiped at a store, an electronic conversation is begun between two banks. The store's bank, which pays the store right away for the item the customer bought, needs to make sure the customer's bank approves the transaction and will pay the store's bank. On average, the conversation takes 1.4 seconds.

During that time the customer's information flows through the network and is recorded, sometimes only briefly, on computers within the system controlled by payment processing companies. Retailers can store card numbers and expiration dates, but they are prohibited from storing more sensitive data such as the security codes printed on the backs of cards or other personal identification numbers.

Hackers been known to snag account information as it passes through the network or pilfer it from databases where it's stored. Target says there is no indication that the three or four-digit security codes on the back of customer credit cards were stolen. That would make it hard to use stolen account information to buy from most internet retail sites. But because the magnetic strips on cards in the U.S. are so easy to generate, thieves can simply reproduce them and issue fraudulent cards that look and feel like the real thing.

"That's where the real value to the fraudsters is," says Chris Bucolo, senior manager of security consulting at ControlScan, which helps merchants comply with card processing security standards.

Once thieves capture the card information, they check the type of account, balances and credit limits, and sell replicas on the Internet. A simple card with a low balance and limited customer information can go for $3. A no-limit "black" card with the security number printed on the back of the card can go for $1,000, according to Al Pascual, a senior analyst at Javelin Strategy and Research, a security risk and fraud consulting firm.

To be sure, thieves can nab and sell card data from networks processing cards with digital chips, too, but they wouldn't be able to create fraudulent cards.

Credit card companies in the U.S. have a plan to replace magnetic strips with digital chips by the fall of 2015. But retailers worry the card companies won't go far enough. They want cards to have a chip, but they also want each transaction to require a personal identification number, or PIN, instead of a signature.

"Everyone knows that the signature is a useless authentication device," Duncan says.

Duncan, who represents retailers, says banks want to preserve the higher profits they can get when a signature is needed because there are fewer signature processing networks, and less price competition. The higher profits outweigh the cost of fraud, Duncan says.

"Compared to the tens of millions of transactions that are taking place every day, even the fraud that they have to pay for is small compared to the profit they are making from using less secure cards."

Even so, there are a few things retailers can do, too, to better protect customer data. The most vulnerable point in the transaction network, security experts say, is usually the merchant.

"Financial institutions are more used to having high levels of protection," says Pascual. "Retailers are still getting up to speed."

The simple, square, card swiping machines that consumers are used to seeing at most checkout counters are hard to infiltrate because they are completely separate from the Internet. But as retailers switch to faster, Internet-based payment systems they may expose customer data to hackers.

Retailers need to build robust firewalls around those systems to guard against attack, security experts say. They could also take further steps to protect customer data by using encryption, technology which scrambles the data so it looks like gibberish to anyone who accesses it unlawfully. These technologies can be expensive to install and maintain, however.

Thankfully, individual customers are not on the hook for fraudulent charges that result from security breaches. But these kinds of attacks do raise costs —and, likely, fees for all customers.

"Part of the cost in the system is for fraud protection," Oxman says. "It costs money, and someone's going to pay for it eventually."

Jonathan Fahey can be reached at http://twitter.com/JonathanFahey .


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