The state's Obamacare czar yesterday proclaimed the Bay State to be "a million miles ahead of" last year's disastrous health care sign-ups, announcing the state has now enrolled 325,814 Bay Staters so far.
"That's a complete turnaround and, if we're being honest, not a lot of people thought it would be done," said Massachusetts Obamacare chief Maydad Cohen. "Just looking at the enormity of the problems and the calendar made even our biggest supporters skeptical."
To date, some 3.8 million users had accessed the state's pricey Obamacare website, and 440,546 users had determined which plans they're eligible for, Cohen said.
"The enrollment numbers themselves don't lie; the website is working," said Cohen. "People are getting insurance for themselves and their families and we're a million miles ahead of where we were last year — and that's an undisputable fact."
Open enrollment on the Health Connector website runs through Feb. 15. When the enrollment period started last year, the site crashed numerous times and it was plagued with problems for months, causing people to give up on trying to enroll and ultimately costing the state millions of dollars to fix.
It's hardly been a flawless process this year, as a representative from Attorney General Maura Healey's office noted during a conference call yesterday that many customers had called their hotline to complain.
A Healey spokesman said 131 consumer complaints had been received since open enrollment began on Nov. 15.
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