Bank of America customers soon will be able to have video chats with tellers at the bank's new automatic teller machines that are being rolled out first in the Hub.
Boston will get the ATMs when they make their debut later this month at BofA's Massachusetts Avenue branch in Back Bay, the bank announced today.
Other branches in the city and the rest of the country will follow later this year.
Customers will have access to the Teller Assist video service from 7 a.m. to 10 p.m. weekdays and from 8 a.m. to 5 p.m. weekends.
The new ATMs, which will offer service in English and Spanish, and allow customers to cash checks for the exact amount, including receiving change and cash withdrawals in a variety of denominations.
In the future, the ATMs will also allow people to deposit checks with cash back, split a deposit into two or more accounts and make loan or credit card payments.
"We know that customers want to bank on their schedule — not ours – so we are constantly looking at how to deliver more convenient banking options to them," Katy Knox, retail banking and distribution executive, said in a statement. "This technology gives customers easy, convenient access to ATM banking services with the added option of having a personal interaction and the support of a teller available at the push of a button."
Banking center tellers will still be available for customers who choose to conduct their banking transactions in person.
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