In an epic Facebook meltdown, the owner of one of the Hub's fanciest French dining destinations went schoolyard crazy on a woman who dissed his pumpkin pie, calling her "fat," "uneducated" and "unintelligent" in a series of expletive-laced and misspelled rants.
But no one, especially Pigalle Chef/Owner Marc Orfaly, came out smelling like a rose in this Facebook fable, a lesson in what-not-to-do for business owners and patrons alike.
The mess began on Thanksgiving when Sandy Tremblay of Nashua had a disappointing dining experience at Pigalle. But rather than complaining at the restaurant, she took to Pigalle's Facebook page, days later, to angrily claim her pumpkin pie tasted like "vomit." "Thanks for ruining my Thanksgiving!" she wrote.
What followed were a series of bombs from Orfaly: "hey sandy ,(sic) go (expletive) your self(sic)!" he said, as well as: "you must enjoy vomit you (expletive) if you know how much it tastes like."
The rants didn't end there. Hours later, Orfaly posted an open letter to patrons directing them to air any grievances while at his restaurant, slamming Tremblay as "uneducated, unintelligent" and "unpolished."
Orfaly later deleted his attacks, but they had already gone viral, sparking backlash from aghast patrons.
Tremblay was panned as well. Let's face it, she sat around angry about pumpkin pie for five days. Then she bashed Pigalle on a public Facebook page rather than trying one of the many constructive options at her disposal.
For his part, Orfaly issued a public apology — only after the news of his rants was broken by the Boston Eater blog.
But the way this story ends is even more bizarre. Orfaly called Tremblay yesterday afternoon to apologize. And now, in this incongruous social media world we live in, the two are Facebook friends — and Tremblay is sending business Orfaly's way.
"So all of you that have made comments good or bad I would strongly recommend checking out Pigalles (sic)," Tremblay wrote. "You might want to make reservations weeks in advance because as the saying goes, even bad publicity is good!"
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