AAA: Vote 'yes' on Right to Repair ballot question

AAA Southern New England is urging Massachusetts voters to vote yes on a "Right to Repair" question on the November election ballot, saying there should be no compromise when it comes to vehicle owners' rights.

"Right to Repair" would require auto manufacturers to make all service and diagnostic information available to consumers and independent repair shops, not just their franchised dealership service centers.

"AAA wholeheartedly believes that motor vehicle owners have the right to choose where they want to have their vehicles repaired," said AAA Southern New England President and CEO Mark Shaw. "Your vehicle produces valuable information about its health and condition. AAA thinks you should own this information, all of it, and should be free to share it as you see fit."

Earlier this year, the state Legislature passed a compromise bill on the issue, but AAA said the bill doesn't require automakers to share all of the information on telematics. This information would allow some pending vehicle problems to be diagnosed remotely.

"Massachusetts is setting the standard by which this vital consumer protection issue is defined, and will be the model for the rest of the nation," Shaw said. "Yes, the 'Right to Repair" legislation passed this year was a victory for consumers, but it doesn't go far enough to assure that vehicle owners won't have to compromise their repair and possible privacy rights due to a last-minute legislative loophole."

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